Privacy

Policy

Builders’ Conference is dedicated to protecting and respecting your privacy. We hold, as with most organisations & businesses, personal information about our customers and people who may be interested in our services.

This privacy policy clarifies the category of information & data we process and how that processing may affect you and your rights.

Builders’ Conference will from time to time update this privacy policy. Builders’ Conference will upload a notice of any material changes on our website prior to applying the changes and if & when appropriate we will notify you using any of the contact details we hold for you for this purpose. We do encourage you to review on a regular basis our policies to be informed of how we use your information.

Our Data Protection Officer can be contacted via [email protected] and any queries regarding this policy and our privacy practices should be sent in writing to Data Protection Officer, Builders’ Conference, Crest House, 19 Lewis Road, Sutton Surrey SM1 4BR.

If you wish to make a complaint about how we use your information, please do not hesitate to contact us via the above method and we will do our best to help. If you are still unhappy, you can contact the data protection supervisory authority. The UK Information Commissioner’s Office can be contacted via website.

Please see below for definitions of terminology used in this Privacy Policy.

About

Builders’ Conference is a trade body with unincorporated status which as part of its service to its membership, collects or receives your data under this privacy policy as a data controller for the purposes of EU Data Protection Legislation.

Information collected

Collection directly from you

Most of the personal data we process about you comes directly from you for example:

• When you contact us (by email, phone, mail or in person);
• When you request a trial/demo or report;
• When you subscribe to our newsletter;
• When you sign up to attend an event;
• When you become a designated contact and/or an authorised user of our platforms;

and/or

• When you express an interest in membership (such as when attending an event) to one of our staff.

Please note that we may record conversations made with our Researchers, Membership Officer and other members of our teams.

Automatic collection when you contact us or visit our website

We automatically collect information about you as follows:

• Our website & platform automatically log web log server information (please see the table below);
• We collect data through cookies. Cookies are small pieces of information which are issued to your computer or any similar device you use to access the internet e.g. smart phone, tablet or other mobile device when you visit a website and which store and sometimes track information about you’re use of the website. For further information please see the cookies section below.

Information obtained from other sources

We may obtain publicly available professional information about you (as detailed in the data processed section below) from public sector sources, third parties or online publications. This information is used in the following ways:

• To identify if you are involved in any construction projects pre, post or contract awarded and to make this information available to our members/customers by adding you to our platform;
• To ensure that the information we hold about you is accurate and up to date;
• To ensure that we have all the information we need to provide or offer you with a membership service;
• To help us to provide the best membership service possible, in the most effective manner.

Why we process your data

Below details the information that we collect, the purpose for its collection and use, and the legal basis for the processing. Where legitimate interest is the processing ground, the legitimate interest is provided in the purpose section.

Purpose

To enhance business development & marketing efficiencies for companies, individual buyers and sellers within construction and related markets.

Personal data

• First Name (applicant and agent)
• Last Name (applicant and agent)
• Address
• Job Title of agent
• Company Name of agent
• Business e-mail address of agent
• Business telephone number of agent

Processing ground

Legitimate Interest

Purpose

To provide & communicate with you with regards to Builders’ Conference member services.

Personal data

• First Name
• Last Name
• Job Title
• Company Name
• Email address
• Telephone Number
• Authorised User Log-in Details (Email address and password)

We may also record any telephone conversations.

Processing ground

Performance of a membership

Purpose

To respond to your communications and to retain a record for quality and training purposes.

Personal data

General:

• First Name
• Last Name
• Job Title
• Company Name
• Email address
• Telephone Number

We may also record any telephone conversations.

Processing ground

Legitimate interest

Purpose

To ensure network and information security.

Web log server information:

• IP address
• Browser type and operating system
• Pages visited during your visit
• Source of your access to our website & platform (e.g. the website or URL (link) which referred you to our website/platform.

Processing ground

Legitimate interest

Purpose

• Web log server information (see above)

Processing ground

Legitimate interest

Purpose

• To inform you that you have been added to our platform and provide you with the option to manage your preferences.

Personal data

General:

• First Name
• Last Name
• Job Title
• Company Name
• Email address
• Telephone Number

We may also record any telephone conversations.

Processing ground

Legitimate interest

Purpose

• To provide & communicate with you with regards to Builders’ Conference member services.

Processing ground

• Legitimate interest (for corporations); or
• Consent (for individuals) or
• Soft opt-in (for existing customers or individuals who have actively expressed an interest in membership services).

Purpose

• To register you for an event, and to send you confirmation and further event information. We will also use your name at the event to confirm attendance and ensure your health and safety when you attend in person.

Personal data

When you register for an event:

• First Name
• Last Name
• Job Title
• Company Name
• Email address
• Telephone Number

Processing ground

• Performance of a contract
• Legitimate interest
• Protection of vital interests.

Purpose

Informing our membership and services strategy to enhance and personalise our member experience and offerings. Informing our marketing strategy to ensure our communications with you are relevant. When provided as part of a request for a trial/demo information is used to match you to the most suitable member of our team.

Personal data

• First Name
• Last Name
• Job Title
• Company Name
• Email address
• Telephone Number
• Stated interest in Builders’ Conference

Processing ground

Legitimate interest

Purpose

To determine your interest in our products and services.

Personal data

• First Name
• Last Name
• Job Title
• Company Name
• Email address
• Telephone Number
• Authorised User Log-in Details (Email address and password)
• Your engagement with our platform, content and services

Processing ground

Legitimate interest

Special Categories of Personal Data

We do not knowingly or intentionally collect special categories of personal data from individuals and we request that you please do not submit special categories of personal data to us.

How we share your data

We share your data in the manner and for the purposes described below:

• Builders’ Conference shares information with members, affiliates and subsidiaries, where such disclosure is necessary to provide you with our membership services or to manage our organisation. It is our legitimate interest to process your personal data for these purposes;
• With third parties who help manage our business and deliver services. These third parties have agreed to confidentiality restrictions and use any personal information we share with them or which they collect on our behalf solely for the purpose of providing the contracted service to us. These include: IT service providers, customer relationship management services and marketing automation, solutions and analytics providers;
• With our regulators, to comply with all applicable laws, regulations and rules, and requests of law enforcement, regulatory and other governmental agencies;
• We may share in aggregate, statistical form, non-personal information regarding the visitors to our website, traffic patterns, and website usage with our partners or affiliates;
• If, in the future, we transfer some or all of our organisation or assets to a third party, we may disclose information to a potential or actual third party.

Explaining more about direct marketing and profiling

How we use personal information to keep you up to date with our products and services

We may use personal information to let you know about Builders’ Conference membership and services that we believe will be of interest to you. We may contact you by email, post, or telephone or through other communication channels that we think you may find helpful. In all cases, we will respect your preferences for how you would like us to manage marketing activity with you.

How you can manage your marketing preferences

To protect privacy rights and to ensure you have control over how we manage marketing with you:

• We will take active steps to limit direct marketing to a reasonable and proportionate level and only send you communications which we believe may be of interest or relevance to you;
• You can ask us to stop direct marketing at any time - you can ask us to stop sending email marketing, by following the 'unsubscribe' link you will find on the email marketing messages we send you.
• Alternatively you can contact us via [email protected] Please specify whether you would like us to stop all forms of marketing or just a particular type (e.g. email);
• You can change the way your browser manages cookies by following the settings on your browser as explained under Cookies below.

When and how we undertake profiling and analytics

In order to understand your interest in our products and services and/or to ensure that we only send you communications which we believe may be of interest or relevance to you we analyse your engagement with our website/platform, content, products and services. For example, your level of engagement or a specific topic of engagement will lead us to infer what is of most interest to you and if you we may offer you similar further content or related services.

Cookies

When you visit a Builders’ Conference website, Builders’ Conference uses “cookie” technology try to make that experience simple, personalised and meaningful. Cookies are small pieces of information which are issued to your computer or any similar device you use to access the internet e.g. smart phone, tablet or other mobile device when you visit a website and which store and sometimes track information about your use of the website. A number of cookies Builders’ Conference use last only for the duration of your web session and expire when you close your browser. Other cookies are used to remember you when you return to the website and will last for longer.Builders’ Conference use cookies to:

When you visit a Builders’ Conference website, Builders’ Conference uses “cookie” technology try to make that experience simple, personalised and meaningful. Cookies are small pieces of information which are issued to your computer or any similar device you use to access the internet e.g. smart phone, tablet or other mobile device when you visit a website and which store and sometimes track information about your use of the website. A number of cookies Builders’ Conference use last only for the duration of your web session and expire when you close your browser. Other cookies are used to remember you when you return to the website and will last for longer.Builders’ Conference use cookies to:

• Create a specific log-in session for a visitor to a Builders’ Conference website in order that page requests by that visitor are delivered in an effective, secure and consistent manner;
• Recognise when a visitor to a Builders’ Conference website has visited before; this means we can identify the number of unique visitors we receive to the website and allows us to make sure we have enough capacity for the number of users that we get;
• Customise elements of the promotional layout and/or content of the pages of the website;
• Collect statistical information about how our visitors use the website so that we can improve the website and learn which parts are most popular to visitors;

Some of the cookies used by Builders’ Conference website are set by us. Most web browsers automatically accept cookies but, if you prefer, you can change your browser to prevent that or to notify you each time a cookie is set. You can also understand more about cookies by visiting www.allaboutcookies.org which includes further useful information on cookies and how to block cookies using different types of browser. Please note however, that by blocking or deleting cookies you may not be able to take full advantage of websites you visit.

Data Retention

• The purpose and use of your information both now and in the future;
• What information we need to: best provide you with membership and services; manage your relationship with Builders’ Conference; meet our statutory obligations; develop our products and services; and meet our membership and previous membership reasonable expectations.

Geographic Data Transfers

Builders’ Conference may need to transfer your personal data outside the EEA to provide the best service possible to our membership and in the most efficient manner. In all instances, we take steps to ensure that transfers of personal information are in accordance with applicable law and carefully managed to protect your privacy rights and interests and transfers are limited to countries which are recognised as providing an adequate level of legal protection or where we can be satisfied that alternative arrangement are in place to protect your privacy rights. To this end:

• Where we transfer your personal information outside Builders’ Conference to third parties who help provide our membership and services, we obtain contractual commitments from them to protect your personal information. Some of these assurances are known certification schemes like the EU - US Privacy Shield for the protection of personal information transferred from within the EU to the United States; or
• Where we receive requests for information from law enforcement or regulators, we carefully validate these requests before any personal information are disclosed.

Data Subjects' Rights within the EEA

In the EEA, data subjects have the following rights:

• Request access to your information and information related to our use and processing of your information;
• Request the correction of your information (we may seek to verify the accuracy of the personal information before rectifying it);
• In certain situations to ask us to erase, block or restrict the personal information we hold about you, or object to particular ways in which we are using your personal information;
• In certain situations, you can also ask us to send the personal information you have given us to a third party.
• To ask to obtain a copy of, or reference to, the safeguards under which your personal information is transferred outside of the EEA.
• To withdraw your consent to our use of your information at any time where we rely on your consent to use or process that information. This will not affect the lawfulness of our processing of your data prior to your withdrawal;
• To object to the processing of your information for certain purposes, namely: in certain circumstances to us using or processing your information where we use or process it in order to carry out a task in the public interest or for our legitimate interests; to object to us using or processing your information for direct marketing purposes. You may also exercise your right to object to us using or processing your information for direct marketing purposes by clicking the unsubscribe link contained at the bottom of any marketing email we send to you and updating your preferences, or as a subscriber by visiting the preference centre on our website and changing your preferences.

For more information on how to object to our use of information collected from cookies and similar technologies, please see the cookies section above.

You can exercise your rights by writing to us at Builders’ Conference, Crest House, 19 Lewis Road, Sutton, Surrey SM1 4BR or by contacting us via [email protected]

You have a right to lodge a complaint with your local supervisory authority if you have concerns about how we are processing your personal information. We ask that you please attempt to resolve any issues with us first, although you have a right to contact your supervisory authority at any time.

Do not Track

Some browsers offer a “do not track” (“DNT”) option. For information about Do Not Track, please visit www.allaboutdnt.org.

At this time we do not respond to DNT signals. For information on how to block and opt-out from tracking technologies used on our website, please see the cookies section above.

Third Party Websites

Please note Builders’ Conference does not control and is not responsible for websites that are referred to or linked from its own websites and that use of your personal information on these websites is not subject to this Privacy Policy.

Persons 18 or under

We are concerned to protect the privacy of children. The website/platform is not intended to solicit information of any kind from persons under the age of 18. Whilst we make every effort not to target under 18’s, their data can still be collected if they request certain information from the website for educational purposes. Under these circumstances we immediately exclude these individuals from any targeted campaigns if they provide enough information to derive that they are under the age of 18 or a student. The data may still reside on one of our systems.

If you believe that we have received information pertaining to or from persons under the age of 18 please contact us via [email protected]

Definitions

Compliance with a legal obligation - processing is necessary to ensure we comply with our legal and regulatory obligations.

Consent – you have given specific consent to the processing of your personal data.

Data Controller – the entity that determines the purposes and means of processing personal data.

EEA – the European Economic Area which comprises countries that are members of the European Union and Norway, Iceland and Liechtenstein.

Identifiable natural person - a person who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

Legitimate Interests - processing is necessary for our or a third party’s legitimate interests in carrying on, managing and administering our respective organisation effectively and properly (except where our or the third party’s interests are overridden by your own interests, rights and freedoms).

Performance of a contract – processing is necessary to carry out our contractual duties, exercise our contractual rights or otherwise perform our contract with you, or to take steps at your request to enter a contract.

Personal Data - any data relating to an identified or identifiable natural person.

Processing - means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction any

Special categories of personal data - personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade-union membership, genetic or biometric data processed for the purpose of uniquely identifying a natural person, data concerning vital interests – processing necessary protect an interest which is essential for the life of the data subject or that of another natural person.